GridBay

FAQ

Questions airport parking operators ask

Short answers. If you need more, we are UK-based with 24h support.

What is GridBay? +

GridBay is booking software for airport car parks. It brings website reservations, broker emails, payments, live flights, shuttle allocations, and printable dockets into one place.

How does it work? +

You get an operations board for the day, a website widget for your own sales, and an email uploader that turns broker confirmations into bookings. Customers pay online by card. We configure the account for your sites.

How simple is the website widget? +

It is a small snippet on your existing site. Visitors choose dates, see products, and pay. There is no separate booking engine to maintain — we help you place it and check it live.

We do not have a website yet. Can you build one? +

Yes. Once you are a paying GridBay customer, we design and build a website for your car park at no extra cost, with the booking widget already in place. Hosting and updates are included. You only need to buy your own domain name.

How do broker bookings arrive? +

Forward or receive confirmation emails into GridBay. The uploader reads them automatically from 25+ UK comparison sites and agents, then creates the booking on your board.

Do you show live flights? +

Yes. The flights board can follow arrivals and departures so the team can see delays and landings while they allocate shuttles and print dockets.

Can I customise dockets? +

Yes. Save docket layouts with the fields and wording you need, then print booking cards to match your process.

Do you handle shuttle allocations? +

Yes. Assign jobs to buses in real time. Drivers can work from a phone or tablet without a separate system.

Who sets the system up? +

We do. GridBay is auto-configured for your car park — products, sites, and email intake. You are not left with a blank toolkit.

How can I get started? +

Start a 30-day trial. No credit card required. Tell us about your car park and we will get you running.

How is GridBay priced? +

You pay per booking, not a percentage of the sale. The first 100 bookings in a month are £0.70 each, then the rate steps down to £0.60, £0.50, £0.40, and £0.20 as volume grows. There is no setup fee.

Where are you based? +

GridBay is UK-located, with 24h support.

Start your free trial today

Try GridBay for 30 days. No credit card required. UK-based, with 24h support.

Try for free